Job Description :
An opportunity for a Customer Acceptance Delivery Manager has arisen within Airbus Defence and Space, San Pablo (Sevilla).
RESPONSIBILITIES
The main tasks of the jobholder will be :
1. Support in the achievement of programme objectives to customer satisfaction in compliance with internal and external rules and regulation.
2. Participates in the PATM phase with the purpose to anticipate any risk for the Acceptance & Delivery process.
3. Support the Acceptance readiness with the Customer until the initial of the Acceptance & Delivery process. Support the Acceptance planning with DC MFT and Customer.
4. Ensures the status of the Aircraft documentation and closure for every milestone.
5. Lead the coordination and Delivery of Aircraft Customer Items.
6. Works a constructive customer relationship by fair and consistent treatment. Support the hospitality activities with customers during the Acceptance Process.
7. Collect the voice of the Customer through the Customer Satisfaction Survey, coordinate the answer and follow-up the related improvement actions.
8. Contribute to the Delivery Centre Performance & Improvement initiatives.
SKILLS
Is your profile aligned to the following list of skills? Apply! We are looking forward to know you :
* Education: Aeronautical or Industrial Engineering degree or a related discipline.
* Experience: At least 5 years in similar roles.
* Soft skills: High adaptability to work on new topics, new business and in a networking mode.
* Languages: Advanced level in English.
WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits :
* Vacation days plus additional days-off along the year.
* Attractive salary.
* Collective transport service in some sites.
* On-site facilities (among others): free canteen, kindergarten, medical office.
* Possibility to collaborate in different social and corporate social responsibility initiatives.
* Excellent upskilling opportunities and great development prospects in a multicultural environment.
WANT TO KNOW MORE ABOUT US? #AirbusDiversity
Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.
With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company: Airbus Defence and Space SAU
Employment Type: Agency / Temporary
Experience Level: Professional
Job Family: Quality Assurance
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