Job Description - Delivery Manager- Supply Chain Consulting – Senior Manager- English (COR029212)
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Delivery Manager, Supply Chain Consulting – Senior Manager- English
In this role, Delivery Managers enable our project teams to successfully deliver client engagements within budget and on schedule while ensuring goals and objectives are met. This person partners with clients and internal teams to unearth additional opportunities for Genpact solutions and services within the client. Typical responsibilities include:
Responsibilities
1. Manage project teams in the delivery of client engagements.
2. Guide teams in designing solutions to meet client needs.
3. Contribute to the development of various service offerings.
4. Contribute to practice thought leadership, body of knowledge and service development.
5. Participate in the development and cultivation of client relationships.
6. Support business development and sales teams for both follow-on and new sales efforts.
7. Coach, mentor, and further develop practice staff.
Qualifications we seek in you!
Minimum Qualifications / Skills
1. Bachelor’s degree in supply chain management, industrial engineering, or other relevant degree; MBA preferred.
2. Demonstrated experience in management consulting with functional knowledge in supply chain, demand or supply planning, S&OP or after sales service operations.
3. Experience with full program management including leading multiple workstreams and teams of consultants in the delivery of client engagements; full life cycle project management experience, including financial oversight and tracking.
4. Experience leading client workshops in change management or other consulting methodologies.
5. Knowledge of supply chain systems, processes and data, and business operations.
6. Experience in software implementation (ERP, Advanced Planning Solutions, etc.) is a plus.
Preferred Qualifications/ Skills
1. Willingness to own overall budget, finances, and program AOI.
2. Ability to advocate for and influence clients, a plus.
3. Exceptional drive, excellent interpersonal skills, and the ability to communicate effectively, both verbally and in writing, and to immediately contribute to a team environment while developing client relationships.
4. An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus.
5. Ability to uncover an interest in expanding solution footprint within the client operations.
6. Experience with preparing Statements of Work, estimating, negotiating to promote add-on services to client.
7. Strong work ethic and high attention to detail, with a desire to learn.
8. PMP, CPIM or other relevant certifications a plus.
What can we offer?
1. Attractive salary.
2. Consistent job openings with secure employment agreements.
3. Work in a multicultural and diverse environment with employees from over 30 countries.
4. Genpact supports professional trainings and great career development opportunities.
5. Free access to our award-winning learning platform.
6. Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks.
7. Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
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