At Lucas Fox, we're redefining the real estate experience — and we're looking for a Business Process Specialist to help us do that.
You'll take the lead in analyzing, improving, and optimizing organizational processes across our day-to-day operations — from operational systems and administration to training, commercial, and more.
This is a strategic, hands-on role where you’ll collaborate with the offices, and department heads to ensure operational alignment and drive meaningful change across the business.
What you’ll do
* Continuously assess and improve key operational processes.
* Identify bottlenecks, inefficiencies, and gaps — and propose effective solutions.
* Design realistic, impactful process proposals aligned with company vision and goals.
* Coordinate with key stakeholders to ensure buy-in and smooth implementation.
* Lead change management initiatives:
* Identify affected teams and gather feedback.
* Communicate proactively and ensure full visibility of updates.
* Create documentation and training materials.
* Deliver user training and monitor adoption through quality checks.
* Build clear project roadmaps with transparent progress tracking.
* Foster cross-department collaboration to support continuous improvement.
* Review and update existing protocols to keep them relevant and efficient.
What we're looking for
* Degree in Engineering, Business Administration, Industrial Organization, or related fields.
* 3–5 years of experience in process improvement, internal consulting, or change management.
* Strong command of tools like Salesforce, Power BI, and project/process management platforms.
* Proven ability to work cross-functionally and lead transversal initiatives.
* Excellent communication, documentation, and training skills.
* Analytical mindset with a strong focus on impact and efficiency.
* High proficiency in Spanish and English (C1+ level).
* Experience in real estate or service-based industries is a plus.
Why join us?
At Lucas Fox, we’re entering an exciting new chapter following our majority acquisition by Dils, a leading international real estate group. This opens doors to unmatched opportunities in Spain’s luxury real estate market, and now is the perfect time to join us.
Together, we aim to DOUBLE our workforce in the next three years, fueled by significant investment and innovation.
This is your chance to join a dynamic, digital-first team with limitless growth potential.
* Full-time permanent contract
* Competitive salary plus attractive variable compensation
* 23 days holiday per year on full-time basis + 2 personal days
* Weekly language classes
* Discounts and incentives for well-known brands of gyms, clothing stores, sports, travel, and much more.
* Extensive initial & ongoing training
* Being part of a constantly growing company & multicultural team, with endless opportunities for career development
* A modern, international & professional working environment
Become a key player in our growth. Join us as we shape the future of luxury real estate!
#hiring #businessprocess #processimprovement #projectmanagement #BarcelonaJobs #LucasFox #ChangeManagement