We Are
We're a team of 40+ User Experience Research professionals at Oracle NetSuite working on the foundational elements of the NetSuite product experience.
We're part of a larger community of 175+ Experience Designers, Content Designers, UI and Visual Designers, Technical Writers, Videographers, Design Strategists and connected professionals across Oracle NetSuite.
We collaborate closely with the NetSuite leadership team under Evan Goldberg and contribute to Oracle's award-winning Redwood design system.
What We're Looking For
Come and join us as an experienced Director of UX Research in Barcelona.
You'll lead a team of 6+ researchers focused on crafting the next-generation product experience for NetSuite.
Your team will be focused on the Foundational NetSuite products that enable customers to customize, administer, and support internationalization efforts. Your group will be influential in contributing to the strategy of these priorities, the iteration of products through the delivery cycle, and measuring the end users experience and recommending areas of future investment.
You'll lead efforts to evolve research strategy, methodologies, practices as we continue to scale, and ensure research is well-integrated into our product development decision-making.
Your focus will be to deliver impactful research insights to support the product teams' vision and strategy.
Who You Are
You love building strong teams and are happiest when you see the team excel. You are dedicated to nurturing a team of 6-8 researchers as they navigate the work and their careers. You understand that your number one job is to create an environment where they can be successful. You've built and led teams, and you're confident taking on teams you might not have built yourself. We believe the greatest and simplest solutions come from a group effort and move forward by bridging Experience Research and Design with Product Management.
Qualifications / Skills
1. 10+ years of experience as a user experience professional, preferably in the Enterprise domain or business software.
2. Proven experience influencing senior stakeholders and execs, and advocating for critical research practices and insights to be adopted and to inform product decisions.
3. Extensive experience planning and completing different types of research - from generative, formative to evaluative and measurement research.
4. Experience leading teams of 5+.
5. Experienced at developing researchers into influential product team members.
6. Outstanding written and verbal communication skills in English and skilled at impactful storytelling.
7. Degree in the field of Psychology, User Experience, HCI, Human Factors or related field (advanced degree a plus).
8. Experience working with Agile development methodologies in a large enterprise setting.
9. B2B enterprise software spanning user-types, industries and devices will give you a good head start.
10. ERP / Financial software experience is a (major) plus.
11. Familiarity with research platforms and tools such as Voice of Customer, dScout, Jira, and research repositories is a bonus.
12. Flexibility to work with geographically distributed teams.
Does this sound like you? If so, we hope to meet you.
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