About Userlytics
Userlytics is a cutting-edge B2B SaaS platform revolutionizing user experience testing for companies around the world. With a distributed team across the US and Spain, we help businesses optimize digital experiences through intuitive and scalable solutions. We're looking for an experienced and dynamic CPO to drive our technical vision and operational excellence as we scale.
Role Overview
Reporting directly to the CEO, the CPO will lead and inspire a distributed team, driving product innovation, technical architecture, and both roadmap planning and execution. This pivotal role will oversee the refinement and continual refactoring of our enterprise SaaS platform, built on a robust tech stack centered around Angular, Laravel (PHP), and PostgreSQL.
The CPO will play a critical role, responsible for defining product requirements, creating roadmaps, managing Gantt charts, and shaping the overall product vision. This role involves continuous oversighcollaboration with engineers, QA engineers, designers, and various departments to ensure that product goals align with business objectives and user needs.
The CPO will define and implement product & engineering best practices, align product & technical strategies with business goals, and ensure timely execution of roadmaps. This position will balance both hands-on contributions with strategic oversight.
Key Responsibilities
* Product & Technical Leadership: Define and execute the product & technical vision and strategy to refine and scale our SaaS platform.
* Product Strategy & Planning:
* Define and maintain the product roadmap, ensuring alignment with company objectives.
* Develop and manage Gantt charts to track project timelines, deliverables, and milestones.
* Identify and prioritize product features based on user feedback, market trends, and business goals.
* Requirements Definition:
* Gather and document detailed product requirements through user research, stakeholder interviews, and market analysis.
* Translate business needs into functional requirements and user stories.
* Maintain a product backlog and ensure clear communication of requirements to the development team.
* User Feedback & Market Analysis:
* Continuously collect and analyze user feedback to improve product usability and functionality.
* Monitor market trends and competitor products to identify opportunities for innovation.
* Conduct user testing and usability studies to validate product decisions.
* Execution & Delivery:
* Oversee the development lifecycle, ensuring timely delivery of high-quality products.
* Manage post-launch activities, including performance tracking and
* Team Management: Lead, mentor, and grow a distributed team across the US and Spain, fostering collaboration and excellence.
* Operational Excellence: Establish product & engineering best practices, helping ensuring efficient CI/CD pipelines, project management, and high-quality delivery.
* Innovation: Leverage emerging technologies, including AI, to enhance our platform and maintain a competitive edge.
* Security & Compliance: Assist in ensuring robust security, fraud prevention, and successful ISO 27001 certifications annually.
* Collaboration: Partner with cross-functional teams to align product and technical strategies with company objectives.
Qualifications
* Proven experience as a CPO, ideally also as a CTO, with a track record of scaling SaaS organizations.
* Deep understanding of UX as a discipline, ideally also user experience research and testing.
* Deep technical expertise in Laravel (PHP), Angular, and PostgreSQL.
* Strong understanding of AI technologies, cloud-based architectures (AWS or similar), and security frameworks.
* Demonstrated success in managing remote teams and fostering collaboration across geographies.
* Hands-on experience with CI/CD processes, agile development methodologies, and security/fraud controls.
* In-depth knowledge of Agile methodologies and proficiency with product management tools (e.g., Jira, Confluence, Miro).
* Ability to translate complex technical concepts into clear, actionable business insights.
* Proven experience working and supervising cross-functional teams, including engineering, QA, and design.
* Strong analytical mindset with a data-driven approach to problem-solving and decision-making.
* Availability to work within the European timezone
* Familiarity with ISO 27001 certifications and compliance processes.
* Exceptional communication skills in English and Spanish.
* Leadership qualities: Accountable, collaborative, proactive, entrepreneurial, and a team builder.
What we Offer
* Opportunity to shape & execute the product vision & future of an innovative SaaS platform.
* Collaborative, entrepreneurial work environment with a global team.
* Competitive salary, benefits, stock option package, and the flexibility of remote work.