Our client is a
leading global IT solutions provider, driving
digital transformation
for enterprises worldwide. With a strong focus on
innovation and business growth, they integrate the latest
technology trends
to redefine the digital landscape, helping organizations
modernize operations, enhance customer engagement, and optimize business performance .
MissionLead and execute
strategic IT consulting and account management initiatives
within the
Retail sector, ensuring alignment with
client priorities and digital transformation goals. The role focuses on
delivering innovative IT solutions, influencing key decision-makers, and driving long-term value for enterprise clients .
GoalsStrategic Leadership & Planning:
Develop and
execute strategic IT roadmaps, ensuring alignment with
customer transformation objectives
and the company’s
account strategy .Customer Engagement & Advocacy:
Act as a
trusted advisor, providing
insights and recommendations
to promote
modernization and digital transformation
across the retail industry.Opportunity Development:
Identify and cultivate consulting opportunities
that align with
strategic business outcomes, leveraging deep industry expertise to drive new revenue streams.Competitive Positioning:
Maintain a
strong understanding of competitor solutions, ensuring the company maintains a
differentiated and strategic position
in the retail IT market.Cross-functional Collaboration:
Align consulting efforts with account management and service delivery teams, ensuring a unified and
value-driven approach
to client engagement.
FunctionsDefine and execute IT strategies for major retail clients, ensuring alignment with their business priorities and the company’s vision.Influence and engage key decision-makers, leading
strategic conversations
around
digital transformation, operational efficiency, and customer experience enhancement .Oversee consulting projects, ensuring seamless service delivery and maintaining proactive communication with stakeholders.Develop and refine account strategies, contributing insights and priorities to
consulting-led business development .Monitor industry trends and competitor activity, using insights to refine
competitive positioning and market differentiation .Collaborate with cross-functional teams, including
account managers, consultants, and service delivery professionals, to create
integrated, high-impact solutions
for retail enterprises.
Educational Background:Bachelor's degree in
Business, IT, or a related field .Industry Experience:Extensive experience in
IT consultancy or strategic account management, with a strong focus on the
Retail industry .Strategic Leadership & Business Development:Proven ability to
develop and manage comprehensive strategic account plans
that drive
digital transformation initiatives .Customer-Centric Approach:Skilled in engaging with
senior executives
and translating complex
IT challenges
into
business-driven solutions .Technical & Market Expertise:Strong understanding of
retail IT solutions, competitive landscapes, and emerging technology trends .Communication & Collaboration:Exceptional interpersonal and negotiation skills, with the ability to
align cross-functional teams
to deliver impactful solutions.