For an international project, we are looking for an experienced Business Transformation & Innovation consultant to join our team, with at least 5 years of experience and a high level of English. It's a Hybrid Position in Barcelona.
Senior consultant capable of structuring a process / organization / performance project approach, identifying improvements, and quantifying savings. Additionally, support the teams to implement quick wins.
Requirements:
* Process improvement (certification preferable: lean management / Lean Six Sigma / Agile)
* Governance of flows between several locations: define a clear RACI, decision and escalation process
* Monitoring of activity: set-up of the right KPIs, productivity, WFM, dashboards, etc. (Excel skills)
* Claims management system: capable of identifying inefficiencies in the process impacting customer journey
* Project management: structure a project, planning, identify risks, status, implement governance (PowerPoint skills)
* Full professional proficiency in English & Spanish
If you've mastered these technologies, we want to meet you!
What are you doing here?
In addition to a competitive salary and being part of a great team, you will have:
* A budget of €1,200 / year for training to use on tech events, books, training, certifications, etc.
* Flexible remuneration through Sodexo (restaurant tickets, transportation, and/or daycare)
* Discounts on gyms with Wellhub (Gymforless)
* Monthly team buildings and the unmissable pool party and Christmas dinner!
The employee will adhere to the information security policies:
* They will have access to confidential information regarding Capitole and the project they are working on.
* They will have to comply with the security policies and internal policies of the company and client.
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