About Us:
Global Exchange Group - "Globo Cambio" in Colombia, Mexico and the Dominican Republic - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 423 branches at 70 international airports in 25 countries in 5 continents, our staff of over 2,600 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, specially travel agencies and banks. Visit our website to learn more about us: http://www.global-exchange.com/en/
Position Overview:
As the People Manager, you will be responsible for driving the People operations for our Spanish subsidiary. You will work closely with senior leadership to implement people strategies that enhance talent acquisition, employee engagement, compliance, and talent management, ensuring we maintain a high-performing and inclusive work environment.
This position reports to the Spain Country Mgr, and is based at Barajas Airport.
Key Responsibilities:
* Partner with the leadership team to ensure alignment of People strategies with business goals.
* Oversee end-to-end People operations and the employee lifecycle management.
* Manage the recruitment process, from talent acquisition strategies to onboarding.
* Ensure compliance with local labor law and regulations.
* Provide guidance on employee relations issues and conflict resolution.
* Manage the relations with the Unions.
* Manage performance management processes and employee development initiatives.
* Supervise the data sent to the payroll, which is processed by the HQ team.
* Lead employee engagement initiatives to foster a positive workplace culture.
* Collaborate with the HQ People team to implement People policies and practices.
* Lead organizational development efforts, driving change management and continuous improvement.
* Analyze People metrics and provide actionable insights to drive business decisions.
Qualifications:
* 5-6 years of experience in a similar role, preferably within a retail multinational.
* Strong understanding of People practices, including talent acquisition, employee relations, performance management, and payroll.
* Experience in leading People operations in a global or regional capacity is highly desirable.
* Excellent knowledge of Spanish labor law and regulations.
* Strong interpersonal and communication skills, with the ability to work effectively across diverse teams.
* Proven ability to handle sensitive and confidential information with integrity.
* Fluent in English and Spanish.
* Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree is a plus.
If you are passionate about creating high-performing teams and driving operational excellence, we would love to hear from you!
Please, submit your CV in Spanish.
Equal Employment Opportunity (EEO) Statement:
Global Exchange Group is an Equal Opportunity Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.