Client service administrator

Client Service Administrator

Client Service Administrator

Apply locations Valencia, Mediterraneo time type Full time posted on Posted 24 Days Ago job requisition id JR-0002532

FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market.
We invest in our people, enabling you to develop your skills and build on your experience.
If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.

Job specification

* Work together with a Client Service Manager responsible for a portfolio of clients to support the daily activities of the funds under management;
* Support the Client Service Manager to ensure compliance with internal and external processes;
* Monitor compliance with deadlines according to Fund corporate calendar and internal procedures;
* Report to the Client Service Manager for approaching deadlines and ensure the fund corporate calendar is up-to-date;
* Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;
* Prepare 1st draft of Operating Memorandum based on latest available template for review by the Client Service Manager;
* Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;
* Ensure all investor subscription documents incl. side letters are saved on client folder;
* Prepare 1st draft of investors side letter matrix and report to the Client Service Manager any gaps on responsible parties or approaching deadline;
* Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments. Report to the Client Service Manager in case of missing data;
* Prepare cash payment instructions for review and signature by the Client Service Manager;
* Upload investor reports and target fund documentation to the investor portal;
* Support the Client Service Management team with any ad hoc requests from clients;
* Support with ad hoc projects.

Skills Required :

* Academic degree, preferably in Finance or Economics;
* Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;
* Strong commercial awareness, analytical and communications skills;
* Good working knowledge in MS Office suite;
* Fluent in English with excellent written and oral communication skills.

What you will get in return

* A genuinely unique opportunity to be part of an expanding large global business;
* A friendly, co-operative and supportive environment;
* Training and development opportunities.

As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team.

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