Job Posting: Head of Spain
Location : Cancelada, Marbella, Spain (On-site, daily office attendance required)
Employment Type : Full-Time
About Horago
At Horago, we’re revolutionizing the hospitality industry with cutting-edge technology solutions designed to streamline operations and elevate guest experiences. Our platform empowers restaurants, hotels, and cafes to deliver faster service, boost revenue, and reduce costs through features like QR code ordering, AI-driven upselling, and real-time analytics. As we expand our footprint in Spain, we’re seeking a dynamic Head of Spain to lead our operations, drive growth, and solidify our presence in this key market.
Role Overview
As the Head of Spain, you will be the driving force behind Horago’s success in the Spanish market. Based in our Cancelada (Marbella) office, you’ll oversee all aspects of our operations, from sales and customer success to team leadership and strategic partnerships. This role requires a hands-on leader who can balance big-pvision with day-to-day execution, ensuring Horago becomes the go-to solution for hospitality businesses across Spain.
Key Responsibilities
1. Strategic Leadership
* Develop and execute a market-entry strategy to dominate Spain’s hospitality tech sector.
* Identify growth opportunities in regions like Andalusia, Madrid, and Barcelona.
* Collaborate with the global leadership team to align Spain’s goals with company-wide objectives.
2. Sales & Business Development
* Build and lead a high-performing sales team to exceed revenue targets.
* Establish partnerships with key players in hospitality (e.g., hotel chains, POS providers).
* Drive adoption of Horago’s solutions through localized marketing and sales campaigns.
3. Team Management
* Recruit, mentor, and manage a local team across sales, customer success, and operations.
* Foster a culture of accountability, innovation, and customer-centricity.
4. Customer Success
* Ensure seamless onboarding and high satisfaction for Spanish clients.
* Leverage customer feedback to refine product offerings and improve retention.
5. Operations & Compliance
* Oversee day-to-day operations, ensuring compliance with local regulations (e.g., GDPR).
* Optimize processes for scalability and efficiency.
Qualifications
* Education : Bachelor’s degree in Business, Hospitality, or Technology (MBA preferred).
* Experience :
* 5+ years in leadership roles, with a track record of scaling businesses in Spain.
* Deep knowledge of the hospitality or SaaS industry.
* Fluency in Spanish and English (additional languages like German a plus).
* Skills :
* Strategic thinker with a data-driven mindset.
* Proven ability to build and lead teams.
* Proficiency in CRM tools (e.g., HubSpot) and analytics platforms.
* Strong network in Spain’s hospitality sector.
Why Join Horago?
* Impact : Lead the charge in transforming Spain’s hospitality industry.
* Growth : Professional development opportunities and global exposure.
* Perks :
* Competitive salary + performance-based bonuses.
* Flexible work hours with a vibrant office in Cancelada.
* Team-building events in Marbella’s iconic locations.