Job Title: Italian Customer Service Advisor (Entry Level) Location: Athens, Greece (Remote in Greece Available) Salary: 1000 - 1250 per month Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Athens ? Our client is a global leader and one of the biggest companies in Greece. Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands. Your Role as a Customer Support Agent: Answer to inbound calls and customer inquiries; Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner; To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database To troubleshoot through the use of open questions, support documents and system training To be able to offer recommendations to common problems or frequently asked questions Requirements Citizen EU or Work Permit Fluency in Italian (C1/C2 Level or Native) Good knowledge of English (B2 level) Good computer skills Excellent communication skills Team spirit and flexibility Benefits Private health insurance coverage. Daily Meal Allowance Monthly performance bonus Flexible working hours to promote work-life balance. Opportunities for professional development and career advancement. Friendly and collaborative work environment. How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you Please submit your resume and cover letter to konstantinos.adamopouloscbtalents.org