Our Company
In Out Barcelona Tours is a Tour Operator specialised in the organization of tours and activities in Barcelona and Catalonia with our own designed products.
Focused on leisure travel, we are the Leading Tour Operator in Small Group day tours, walking tours, gastronomic tours, bikes tours and private tours from Barcelona. We are a tour operator formed by professionals with more than 20 years of experience in the tourism sector.
We have achieved to be the best valued Tour Operator in the latest study carried out by the Catalan Agency of Tourism, with an exceptional online reputation.
Requirements expected from the candidate
We are looking for someone who likes engaging with people to strengthen commercial relationships and loves to take accountability for your work.
Main requirements:
* A minimum titulation of Graduated on a Tourism Degree or similar.
* An experience of at least 1 year in the job position or similar.
* Residence in Barcelona and its surroundings, Catalonia, Spain.
* Professional category of employee.
* Equivalent level of English as a C1 or higher, and equivalent level of Spanish as a C2 or native.
* To have the capacity of making use of a Channel Manager.
* Be capable of carrying out multi-tasking work.
* To be someone that has a proactive and open personality.
* To be motivated, passionate, and able to establish good relationships with customers.
* To domain verbal and written language skills.
* Ability to build effective relationships with suppliers.
* Capability to quickly understand a problem and develop workable solutions.
* Empathise and identify with our mission, vision, and values.
* To be organised: plan well and prioritise work.
* Pay attention to detail and ability to interpret information, making sound recommendations.
* Embrace change, willing to understand and work with newly added features/tasks.
Task to carry out in the job position
* Be in charge of the oral and written communication with the clients, building a trustworthy communication relationship.
* Create effective communication with the tour guides.
* Making the required transport reservations.
* Booking tourist attractions’ tickets, as well as booking venues for our tours that include food tasting.
* To maintain and reassure the relationships with the actual suppliers, and be open to find new ones.
* Working closely with the several departments of Operations and Product in order to increase operational excellence.
* Maintain and improve the products published in the OTAs.
* Development of new products and keeping existing products updated.