As a Service Senior Sales Specialist, you will be part of our Grid Automation Service Team. We provide Service Solutions for substation automation systems, control and protection, cyber security, communication and telecontrol technology. The team is highly motivated and has a strong customer and service-oriented approach. It is our ambition to provide high quality service, delivering solutions aligned with customers' needs.
In this role, you are responsible for Service business from initial customer request to contract closing and handover to operations. The activities include working with customers to create and complete bids/estimations/quotations based on customer’s technical specification and other requirements to achieve both market competitiveness, high quality tenders, and profitable business.
How you'll make an impact:
* Creates plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with HBU/ BU sales strategy.
* Identifies opportunities at existing and potential new customers.
* Establishes and maintains strong customer relationships through excellent service and knowledge of customer needs.
* Keeps the organization informed about new trends, influences, and players in the market.
* Performs sales activities to achieve or exceed assigned orders objectives. Collaborates with all related local Hitachi Energy Business Units to ensure alignment and collaboration.
* Promotes services and solutions in the market, with participation at trade fairs, exhibitions, customer meetings, and with telephone contacts.
* Elaborates and provides clear responses and suggestions to the customer on possible technical solutions.
* Proactively prepares sales forecast and sales planning. Produces the required documentation and support material required. Provides all inputs needed to prepare tenders.
* Works in full coordination with the other sales specialists for Grid Automation and with the Front End Sales team (KAM).
Your background:
* Degree in Electrical Engineering or similar, with a strong technical background, ideally with emphasis in power engineering.
* Excellent technical understanding of substation automation, control and protection solutions.
* Minimum of 2 years of experience in the field of substation automation, control and protection, cyber security, communication and/or telecontrol technology.
* Proven track record from working either with electrical utility, system integrator, or technical consultant.
* Flexibility and interest in working within an international team.
* Good skills in communication and in customer relations.
* English is mandatory.
* Proven working experience in customer contact, coordinating multiple tenders and taking responsibility.
* Willingness to travel and attend customer meetings.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
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