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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Inside Sales/Logistics Specialist (H/M/X)
Coslada, Madrid
About Us
Ingersoll Rand is a global U.S. supplier of industrial equipment, leading the compressed air industry across multiple lines of business with related technologies, parts, and services to a broad and diverse customer base through a family of brands.
Job Summary
Do you have experience in logistics, purchasing, and technical knowledge of commercial vehicles? Do you enjoy supporting sales teams and ensuring everything runs efficiently? In our company, a leader in air compressors and accessories, we are looking for an Inside Sales & Logistic Specialist to play a key role in administrative, technical, and customer service coordination.
Responsibilities
* Customer Service:
Manage and coordinate directly with customers on workshop interventions, ensuring clear communication on services, deadlines, and conditions. Resolve doubts and provide basic technical information on products and services.
* Administrative and Technical Support:
Provide administrative and technical support to the external sales team, ensuring they have the necessary information and materials for their dealings with customers.
* Order Cycle Management:
Oversee the complete order cycle, from receipt to administrative closure, including invoicing, documentation, and coordination with suppliers and manufacturers.
* Workshop Collaboration:
Work closely with workshop staff to ensure the availability of materials required for maintenance, repair, and installation work on commercial vehicles. Ensure efficient planning of workshop tasks according to customer needs.
* Management of Quotations and Delivery Times:
Review offers made by external salespeople, control the availability of material, and manage delivery times to meet established deadlines.
* Negotiation with Suppliers:
Negotiate with national and international suppliers to optimize prices and deadlines, ensuring the quality of purchased products.
* Inventory Control:
Manage the inventory of parts, accessories, and other items in stock.
Basic Qualifications
* Experience: At least 3 years in logistics, purchasing, customer service, or administrative roles, preferably in the commercial vehicle or B2B sector.
* Technical Knowledge: Familiarity with components and systems related to industrial vehicles (compressors, power take-offs, vehicle configurations, etc.).
* Digital Skills: Proficiency in CRM, ERP (SAP, Oracle), and Office package.
* Languages: Advanced English (B2 or equivalent).
* Academic Background: Advanced Vocational Training in Automotive, Logistics, or related areas.
Key Competencies
* Excellent communication skills to interact with customers and internal teams.
* Ability to work as part of a team, especially with shop floor personnel and external salespeople.
* Attention to detail and ability to manage multiple administrative tasks.
* Excellent organizational and planning skills.
* Proactive attitude and willingness to learn about technical products and internal processes.
What We Offer
Permanent contract
Full time: Monday to Friday: 8:30 to 17:30. Life insurance, Private health insurance. Catering in the company canteen, unlimited LinkedIn learning. 10% of salary in shares after 1 year of employment.
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