As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of a leading hospitality brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we strive to give our guests a personal and enriching experience.
A Bartender plays a vital role in making every guest feel welcome and at ease after a long wait or a big meeting far from home.
As a friendly face behind the bar, you will also be a helpful host, a local expert, and a proud brand ambassador. You will devote yourself to creating memorable experiences for our guests, while ensuring adherence to local regulations concerning health, safety, as well as brand standards and local policies and procedures.
Key Responsibilities:
* Provide a warm welcome to each guest and set the tone for their experience
* Offer an outstanding tailor-made service, consistently communicating with guests to ensure their expectations are met
* Ensure all food and beverage facilities are clean and properly stocked
* Maintain food and beverage equipment in operational condition and regularly cleaned
* Create a positive working environment that fosters teamwork and collaboration across departments
* Process payments and transactions according to established policies and procedures
* Follow drink recipes and standards to minimize waste and control costs
* Ensure secure handling of credit cards and financial transactions
* Pour amazing drinks to high standards, using recipes and pouring techniques to ensure consistency
* Highlight promotions and special events held in the hotel to guests
* Monitor guest behavior and alcohol consumption, notifying management of incidents involving excessive alcohol consumption or impaired condition of customers
Requirements:
* 1+ year's related experience in a 5-star luxury setting
* Fluent English and Spanish skills – additional languages are a plus
* Oracle MICROS knowledge is highly valued
* Flexibility to work a range of hours, including afternoons, evenings, and public holidays
What We Offer:
* Competitive salary
* Discounted international room rates
* Employee recognition programs
* Training programs and access to IHG's training tool
* Meals while on duty
* Uniform and laundry service
At our organization, we've made a promise to deliver True Hospitality for Good. We strive to make our guests and colleagues feel welcome, cared for, recognized, and respected – wherever they are in the world. Join us in our journey to provide exceptional experiences.