Applications with the right to work in the UK/ EU only
About the job
As a Delivery Manager, you will drive the successful execution of complex digital projects—guiding them from initial discovery through agile development and final delivery. Collaborating closely with our clients, you will shape and lead transformative initiatives that create real impact.
You are a visionary leader, capable of inspiring both your team and clients with a clear, strategic direction. From project initiation and design/architecture to execution and go-live, you ensure seamless delivery at every stage. Your expertise in agile methodologies, stakeholder management, and problem-solving will be key in turning ideas into exceptional digital experiences.
The role
* Take full ownership of project delivery, ensuring smooth execution from start to finish while driving value for our clients.
* Work within Agile frameworks, maintaining structured documentation and governance to keep projects on track and aligned with business goals.
* Proactively identify and address risks, resolving challenges before they impact delivery.
* Build and maintain strong client relationships, managing expectations and ensuring seamless collaboration between stakeholders.
* Support and mentor the delivery team, fostering an Agile mindset and enabling them to work efficiently and effectively.
* Oversee integration efforts, ensuring smooth alignment with Digital E-Commerce and Marketplace ecosystems while managing technical dependencies.
* Act as a trusted delivery advisor, ensuring alignment with the agreed Statement of Work while providing strategic guidance that helps clients successfully implement and scale their Marketplace solutions.
About you
* You have 5+ years of experience as a customer-facing IT Project Manager or Delivery Manager, confidently leading projects and managing stakeholder expectations.
* You bring hands-on experience in digital, eCommerce, or online delivery, understanding the complexities of delivering high-impact solutions in this space.
* You are well-versed in Agile methodologies (Scrum, Kanban, DevOps) and know how to apply them effectively to drive successful outcomes.
* You have a proven track record of building and executing project plans, managing third-party vendors, and controlling budgets to ensure projects are delivered on time and within scope.
* You have experience implementing Commerce solutions, with a strong understanding of backend integrations and system dependencies.
* You communicate withclarity and confidence, bridging the gap between development teams and clients to ensure smooth collaboration and alignment.
About our company
e2y is an award-winning digital experience consultancy, delivering state-of-the art Commerce and Marketplace solutions for firms aiming to improve their customer experience and achieve growth. We are SAP Customer Experience (Commerce, Marketing, Sales, Service, Cloud Platform Integration and Customer Data) and Mirakl marketplaces experts.
e2y is an NTT company with offices in the UK and Spain.
It's all about how we deliver projects. We live and breathe agile development, Scrum, Kanban, Test-Driven Development (TDD), Behavior-Driven Development (BDD), Continuous Integration & Delivery, and Pair Programming. Our quality approach is to deliver things right the first time for an above-average Return on Investment. Quality is about making our customers successful. Our expert teams have decades of expertise keeping ahead of the latest CX and marketplace technologies.
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