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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Your main tasks and responsibilities:
* Responsible for the daily operations and business continuity of the functions located in the Madrid Hub, including the definition of operation KPIs.
* Lead the expansion of the Madrid Hub following Sulzer Transformation Roadmap and objectives set by the organization.
* Enforce Madrid hub vision and strategy aligned with Sulzer principles and HR policies, contributing to create a culture of integrity.
* Support definition of roles and training required for new positions, teams, and functions migrated to the Madrid hub.
* Forecast required office capacity and changes needed in the hub to adapt it to the operational needs.
* Stay informed about trends in the SSC / GBS industries, regarding technical aspects, sharing with Sulzer Management and applying best practices to Madrid hub.
* Support the integration across the different Madrid teams and the global group functions.
* Communicate and act as escalation point for relevant stakeholders on the Hub's operations and metrics.
* Liaise with Sulzer Hub Heads in other locations to better coordinate joint processes and efficiencies.
* Ensure there is an IT infrastructure and process in place to work efficiently, coordinating accordingly with IT infrastructure Management.
* Enforce internal controls and governance framework in all the operations done in the hub, in alignment with Sulzer Internal Controls and Internal Audit.
* Support technology implementation to achieve efficiencies in Madrid hub operations in all the areas.
* Work closely with HR to implement local and corporate HR processes.
* Cooperate closely with local HR to ensure effective recruiting, retention and talent development activities.
To succeed in this role, you will need:
Skills
* Leadership: Strong leadership skills to guide the hub's expansion and operations.
* Strategic Thinking: Ability to think strategically and integrate HR and operational strategies.
* Communication: Excellent communication skills (English and Spanish).
* Organizational Skills: Superior organizational skills to manage multiple tasks and projects at the same time.
* Problem-Solving: Proficient in identifying problems and implementing solutions.
* Interpersonal Skills: Strong interpersonal skills to promote a positive work environment.
* Adaptability: Adaptable to changing business needs and environments.
* Proactivity: Proactive in suggesting and implementing improvements.
* Teamwork: Collaborative mindset to work effectively with various teams and stakeholders.
Education
* Bachelor's Degree: A degree in Business Administration, Management, or a related field is preferred. MBA is a plus.
* Experience: 10 years proven experience in a leadership role, preferably in a global business services or shared services environment.
What we offer you:
* A permanent contract.
* A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
* Restaurant tickets.
* Be part of an experienced, international team.
* A good vibe working environment.
* Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios, making your work experience both comfortable and convenient.
* Other fringe benefits.
International applicants are welcome to apply. No visa or work permit support can be provided for this role.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.
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