7Pines Resort Ibiza nestles in a pine grove on the cliffs of the west coast of Ibiza between Cala Conta and Cala Codolar. With unobstructed views of the Mediterranean Sea and the magical rocky island of Es Vedrà, it is a truly unique location on the white isle and a prime vantage point to enjoy a memorable sunset.
Our way of being is all about laid-back luxury and lifestyle experience where the absolute focus is on the guest and a perfect well-being down to the last detail. With our cultural empathy, we create unexpected experiences and pure enjoyment of life, in which time becomes infinity, or as we say: Infinity at your service.
7Pines Resort Ibiza is part of Destination by Hyatt and, thanks to the efforts of our excellent teams, we have been awarded with numerous accolades such as the Luxury All Suite Hotel award by World Luxury Hotel Award (2018), Best Spa Resort award by World Luxury Spa Awards (2020), and Best Resort for Guest Comfort and Relaxation by Global Luxury Hotel & Spa Awards (2021).
We are committed to sourcing the best of local and international talent to achieve our goals. Therefore, we are always open to welcome talented and responsible professionals who are willing to develop their professional careers through the different open positions and the internal career growth opportunities.
What we are looking for:
The Group & Events Executive is responsible for maintaining key attention on selling and meeting the team’s revenue goals through warm and friendly contact with clients. He/She participates actively in sales processes and effective “sales closings” with different techniques and planning to meet the event wishes and expectations of clients while respecting the hotel’s feasibilities and direct manager’s guidelines.
The job of Groups & Events Executive is executed satisfactorily when:
* Constantly gather, understand and apply the knowledge of food, beverage, technical equipment and inter-departmental procedures to the sales and planning process with the client.
* Maintain an up-to-date planning information and communication records for easy reference in the sales and planning process.
* Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm, professional yet friendly guest contact.
* Follow up all enquiries within 24 hours of receipt and trace and follow up all past, potential and current client files on a regular basis.
* Prepare all information-sharing to the client and to other hotel departments precisely and thoroughly and update that information on a timely basis.
* Assume responsibility for all final preparations prior to the event and on the day of the event with the F&B Banqueting department team, to ensure client satisfaction in line with the details of the planning process.
* Complete all reports on a timely basis as requested by the Manager of Groups & Events.
* Maintain orderly event files recording all vital information on proper departmental forms.
* Assist other sales team members with overall team efforts to secure business and produce all events to meet the expressed wishes and expectations of the client.
* Conduct sales calls with the team and set up appointments for personal sales calls and site inspections to all existing and potential accounts.
* Respond to all inquiries within 24 hours and follow up to ensure the client has received the offer and information.
What you will find:
* Day-to-day operational facilities such as transport to the hotel, accommodation facilities, meals at the staff canteen during shift.
* Excellent working environment with a great, committed, and cohesive team.
* Career growth opportunities internally and internationally.
* Innovative tools to help you and your team perform their work.
* Part of Destination by Hyatt.
Requirements
Requirements
The person we are looking for must have the following qualities:
* EU Citizenship & studies suitable for the position are required.
* Skills required: Customer care, organized, meticulous, caring, adaptable, committed, and creative.
* Result-driven and fast learning capacity.
* Elegant grooming standards applicable to a lifestyle luxury hotel brand.
* Fluent in English, strong level of Spanish; any other language will be considered a plus.
* Knowledge and experience of almost 2 years in 5-star hotels.
* Ability to work in a team and autonomously.
* Strong level in Microsoft Office programs and computer savvy.
#J-18808-Ljbffr