Experience the power of a game changing career
Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.
If youre looking to grow and be inspired, as a Quality & Training Specialist in Malaga (Hybrid), you will be part of our team of game changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
Well give you all the training, cutting edge technologies, and the continuing support youll need to succeed. At Concentrix, theres a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.
What you will do in this role
As a Quality & Training Specialist in our team, you will:
Secure new customer wins for Cloud: Maximize up sell and cross sell opportunities
Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor
Drive alignment and teamwork within a team, department, or across organizational boundaries
Combine resources and joins efforts to achieve company wide goals
Tenaciously pursue positive outcomes, using effective approaches to solve problems
Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal
Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution
Collaborate with local TCM on pipeline and partner introductions
Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners
Control main performance indicators and run rates of pipeline: hand off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc
Collect feedback on most active channel partners and articulate it to the business: Voice of Partner
Establishe a foundation for how technology and services can meet customer/partner needs
Uses deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customers/partner''s strategies and needs
Use programs and promotions to accelerate closure
Your qualifications
Concentrix is a great match if you:
Are native or proficient in English