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Job Reference:
906104422034885836832460
Job Views:
4
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
About the job
We are looking for a highly motivated, experienced hospitality General Manager to join our pre-opening team at the Palacio de Godoy Caceres, Curio Collection By Hilton. You will be responsible for the strategic initiatives of the hotel and the company tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical, and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results.
The Palacio de Godoy Cáceres, Curio Collection by Hilton, will be situated in one of the city’s former palaces in the old town of Cáceres. The hotel will feature 72 rooms, including eight suites, a restaurant and bar serving typical food and drinks, meeting and event space, a spa, fitness center, indoor pool, and rooftop bar.
Duties & Responsibilities
* Ensure the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
* Work proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
* Develop and implement strategies where key hotel metrics are identified, communicated, and delivered; ensuring that strategies and initiatives are attained or exceeded.
* Manage and review the life cycle of the team within the hotel, fostering a culture of growth, development, and performance whilst promoting the company culture and values.
* Own the hotel budget, business, and sales plan, ensuring that all areas of the business are controlled, maximizing sales and profit, business opportunities, and brand reputation.
* Build and maintain effective working relationships with all key stakeholders and business partners, ensuring that all communications and activities are controlled and undertaken in a timely manner.
* Fluent in Spanish & English is a must.
* Review and scrutinize business activities in accordance with company policy, objectives, and best practices, providing recommendations that will drive financial performance.
* Ensure adherence to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit.
Qualifications
* Proven experience in a General Management and Food & Beverage department management.
* Strong problem-solving capabilities with the ability to adapt to changing environments.
* Excellent leadership skills with a hands-on approach and lead-by-example work style.
* Commitment to exceptional guest service with a passion for the hospitality industry.
* Outstanding analytical and strategic skills improving the business from a financial perspective.
* Excellent ability to work collaboratively across functions and cultures in a global environment.
* Skilled with Microsoft Office software.
* Previous experience with ONQ will be valued.
* An open, positive, and communicative personality.
* Strong communication and listening skills, excellent speaking, reading, and writing skills.
* National academic qualifications / Degree in Hospitality Management preferably.
* 5+ years of relevant experience in hospitality management.
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