We are looking for a Sales Associate in the BOSS Store Paseo de Borne (Mallorca).
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
Responsibilities:
* Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
* Responsible for CRM data gathering & quality management.
* Contribute to achieve the location’s performance targets and individual KPI’s.
* Support in transaction, complaint & return handling.
* Participate in regular trainings to continuously develop.
* Support in all operations for loss prevention and stock management.
* Proficient utilization of business systems & latest technology.
* Drive the use of all available tools and ensure procedures are executed and policies followed.
Qualifications:
* Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.
* Excellent interpersonal and communication skills at all levels.
* Demonstrate strong commercial acumen and brand knowledge.
* Ability to be flexible & adaptable to the need of the business.
* Willingness to constantly learn & develop.
* High cultural knowledge & awareness.
* Proactive and positive attitude.
Benefits:
* Competitive salary, commission and attractive benefits.
* Global career path for specialists and leadership.
* Tailored trainings and development opportunities.
* International and inspirational working environment with a dynamic work culture.
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