Workster is hiring a German-speaking Support Agent for a leading hospitality company in Malaga. This is a great opportunity to work in an international environment, providing top-quality support to hotel guests.Your Role:Handle inbound customer calls in GermanAssist guests with reservations, booking modifications, and general inquiriesProvide accurate information on hotel services, policies, and facilitiesEnsure customer satisfaction by offering professional and efficient assistanceStay up to date with hotel promotions, procedures, and policiesWork in a fast-paced, customer-focused environmentRequirements:Fluent German (C1) and proficient English (C1)Valid NIE, NAF, and Spanish bank account (or willingness to obtain them)Availability to work 39 hours per week on a rotating schedule (Monday to Sunday, 08:00 – 22:00, including weekends)Strong communication and problem-solving skillsCustomer-focused mindset with a professional approachAbility to work on-site in MalagaWhat’s on Offer?Indefinite-term contract with a 2-month probation periodOn-site training provided (Monday to Friday, 09:00 – 18:00)Modern office location in Malaga’s Paseo del Muelle UnoInternational work environment in the hospitality sectorCareer growth opportunities within a well-established companyInterested? Apply now! Send your CV to paula.skalecka@workster.jobs