¡Join CGI!Do you want to be part of one of the top five IT and business process companies?At CGI we are looking for Senior/Junior Incidents Support profiles to work for an international service delivery client.Requirements:Experience in L1- L2 Support Services, Service Center or similar Language: English minimum C1 Soft skills: Communication, Proactivity, Negotiation, Problem solving, Continuous improvement.Valuable:Certifications: ITIL V3 or V4 FoundationsWe offer:Permanent contractSalary according to experience and trainingFlexible remunerationParticipation in the purchase of company sharesLife and accident insuranceIf you like our remuneration policy, don't miss out on the additional benefits you'll get... because it's not all about work...We help you lead a healthy life with tailor-made programs for our employees.Discounts on trips, hotels, cinemas, restaurants, shops, etc... (because we care about your finances)Excellent work environmentIncredible work teamWe're waiting for you at CGI!