Services_EMEA-E484
Service Project & Customer Support Engineer - Full Time - Burgos, Spain
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Join our Services Team in Burgos (Spain) as Services Project & Customer Support Engineer to help us take the Services Team to the next level.
Your Main Tasks And Responsibilities
1. Development of technical and quality requisitions included in the Services opportunities and orders placed in our Burgos factory.
2. Redesign of products already delivered that require specific changes according to the new duty conditions of the installation.
3. Design of technical solutions for the equipment according to the client's requirements.
4. Definition of the bill of material of Services orders.
5. Launch for manufacturing of all the parts defined in the above-mentioned scope.
6. Follow-up of Services orders to be executed in our Burgos Factory.
7. Follow-up of possible issues during manufacturing that require further changes and/or upgrades of our products.
8. Technical check of Services pump quotes and orders.
9. Engineering support for pump retrofit opportunities.
10. Communication with the Sales and Tendering Services staff.
11. Communication with our customers to define and/or suggest the right scopes.
12. Communication with other Sulzer factories and/or Sulzer service centres and suppliers.
13. Sales and Tendering back office when necessary.
To Succeed In This Role, You Will Need
1. Rigorous, enthusiastic, and collaborative person.
2. Good knowledge of mechanics.
3. Knowledge of rotating machines and their operating principles.
4. Communication skills for dialogue with customers, suppliers and other colleagues in the workplace and the Company.
5. Flexibility in high workload situations.
6. Ability to analyse under pressure.
7. Availability to travel sporadically to industrial plants in Spain and outside of Spain, as well as to our supplier network’s facilities.
8. Advanced management of Office applications.
9. Ability to use 2D and 3D CAD/CAM software like AutoCAD, Siemens NX, Solid Works and/or Catia.
10. High level of spoken and written English language.
11. Written and spoken French will be also valuable.
What We Offer You
1. A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
2. Restaurant tickets.
3. Permanent contract.
4. Accident insurance.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.#J-18808-Ljbffr