Are you fluent in German and passionate about ensuring a safe and high-quality digital experience? We are looking for a German-Speaking Content Moderator to join our team in Barcelona and help maintain a positive online environment in the telecommunications industry. Your primary role will be to review and moderate content, ensuring compliance with community guidelines and company policies.
This is a full-time, on-site position in Barcelona. We are seeking local candidates who are detail-oriented, proactive, and eager to work in a fast-paced digital environment. Prior experience in content moderation is a plus but not required—we provide full training to prepare you for success.
Key Responsibilities
* Content Moderation: Review and assess user-generated content to ensure it adheres to platform guidelines and legal requirements.
* Policy Compliance: Identify and take action against inappropriate, harmful, or offensive content based on company policies.
* Escalation Management: Flag complex or severe violations to senior moderators or legal teams as needed.
* Trend Monitoring: Identify patterns in user behavior and content to help improve moderation strategies and platform safety.
* Quality Control: Ensure consistency and accuracy in content moderation while maintaining high efficiency.
* Collaboration: Work with internal teams, including policy and escalation teams, to continuously improve content review processes.
* Confidentiality & Ethics: Handle sensitive content with professionalism and maintain strict confidentiality at all times.
What We Offer
* Competitive Salary – with performance-based growth opportunities.
* Health and Life Insurance – ensuring your well-being is a priority.
* Paid Training – to equip you with the skills needed for success.
* Career Growth Opportunities – with internal promotions and skill development programs.
* Diverse & Inclusive Workplace – be part of an international team in a multicultural environment.
* Engaging Work Culture – team-building activities, support networks, and a positive work environment.
Work Schedule
* Full-Time Position:
* Shifts: 5 days per week, 8 hours per day.
* Rotational Schedule: Including weekends and public holidays, based on business needs.
* On-Site Role: Candidates must be based in Barcelona—no relocation assistance is provided.
Requirements
* Fluency in German (C1-C2 level) – both written and spoken.
* Good level of English (B2 or higher) – for internal communication.
* Strong Attention to Detail: Ability to identify subtle policy violations and make precise decisions.
* Adaptability & Resilience: Comfortable working with potentially sensitive or disturbing content.
* Tech-Savvy: Ability to quickly learn and navigate content moderation tools.
* Problem-Solving Skills: Ability to handle unique and challenging cases efficiently.
* Team Player: Open to feedback and collaboration to improve the moderation process.
* Prior Experience in Content Moderation or Customer Service is a Plus, But Not Required – full training will be provided.
Why Join Us?
This is a fantastic opportunity to be part of a leading company in the telecommunications industry. Whether you're looking to start or advance your career in content moderation, this role offers stability, a competitive salary, and growth potential in the vibrant city of Barcelona. If you're passionate about maintaining a safe and engaging online environment, we’d love to hear from you