Is IT and logistics your passion? Then your future is in DHL Supply Chain Valencia Center of Excellence For more info about DSC Lead Logistics Partner use links below:
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Role Purpose
The IT deployment lead will take the lead in delivering all key IT strategic new business wins as well as supporting key organic growth within the business.
* Lead / Manage the IT Deployment team to support project implementations to align scope and ensure the required quality, timeline, and project budget are being met.
* Lead / Manage the IT Deployment team to identify and develop new IT solutions in line with LLP EMEA IT / business strategy and customer requirements.
* Lead the IT activity during the Solution Validation process to validate business requirements and prepare IT Solution Design aligned with LLP standards and customer needs.
* Support onward project phases (Build, Technical Testing, UAT, implementation) as required to ensure alignment of scope and quality of deliverables in the IT workstream and alignment to IT Strategy.
* Drive standardization of IT / Business delivery processes to enable quicker and more effective project delivery.
* Provide strategic IT Deployment leadership / thinking when working with new customers/strategic projects to drive digital innovation.
* Provide IT Deployment related training and support for new starters joining the team and/or projects and business.
* Lead best practice process documentation and implement improvements from lessons learned in projects to drive continuous improvement in IT Deployment.
* Support System & Process improvement with Integrated IT systems solutions, by gathering requirements, selecting suppliers, and providing the business with potential solutions.
* Responsible for supporting the Regional IT Business Partner / IT SLT in ensuring all IT services are delivered in line with the operational and IT scope of the projects and business.
* Coordinate with IT Suppliers and IT Project managers to ensure project scope, budgets, and timelines are being met.
Responsibilities
* Leading new LLP project implementations across EMEA Region.
* Lead the IT delivery of Solution Validation and onward project phases alongside the IT Project managers and wider LLP IT Organisation.
* Lead the IT due diligence process to validate the outlined IT Solution is an optimal fit for the business/customer.
* IT Change Management, support, and manage all aspects of change and release management for IT systems within the area of responsibility.
* IT Supplier Management - management of IT suppliers within the area of responsibility to deliver projects on time, scope, and budget.
* External Customer Relationships - manage and support communication with external customers as appropriate to support business development, in-flight projects, and existing operations.
* Develop knowledge of all systems to support and drive best practice within operational processes of the system.
* Provide strategic IT account leadership/thinking when working with new customers to drive digital innovation.
* Training and Documentation - define requirements for and then facilitate creation and maintenance of required IT documentation. Facilitate the delivery of appropriate IT training to operational super users.
Requirements for the job Mandatory Requirements:
* English Language Fluent.
* Logistics Industry experience.
* IT Service Management 5 years and people management (middle management desirable).
* Internal/External Customer Management.
* Change Management.
* IT Literate.
* Communication (written and verbal).
* Planning and Organisation.
Desirable Requirements:
* Technical Knowledge (General SDLC approach - Essential), (TMS solutions (OTM), Integration, 3rd Party SAAS solutions - Desirable).
* Polish and Spanish Language fluent.
* Project/Implementation Management.
* Financial/Commercial Awareness.
* Product Management.
* Supplier Management.
* Solution Design.
* Stakeholder Management.
* Negotiating and Influencing.
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