About AUTEL Energy - Europe
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* We are a leading provider of electric vehicle charging solutions in Europe, with a strong presence in 7 countries.
* Our team of experts is dedicated to researching and developing innovative charging products that meet the evolving needs of our customers.
* We offer a highly competitive salary and benefits package, excellent career development opportunities, and an international work environment.
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Key Responsibilities:
* Responsible for providing technical support to customers, including technical support for sales opportunities, project delivery process, and commissioning, as well as after-sales technical support.
* Timely resolution of technical issues raised by customers, tracking feedback, conducting root cause analysis, and implementing corrective actions.
* Gathering customer requirements and communicating them effectively to the R&D department at headquarters.
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Requirements:
* Bachelor's degree or above in relevant fields such as electrical engineering, electronics, or related majors.
* At least 1 year of experience in the field of electric power, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering, or other science and technology majors.
* Strong working methodology, strong execution ability, good pressure resistance, good team spirit, strong learningability, good service consciousness, strong sense of responsibility, meticulous and rigorous work.