FUNCIONES:
* Equipment Management:
Assist in the reception, transportation, unpacking, installation, testing, movement, removal, and resetting of videoconferencing equipment, including Cisco systems, screens, microphones, speakers, and audio/video systems, under the guidance of Level 1/2 technicians.
Support datacenter operations, including servers and VG gateways.
* Inventory and Stock Management:
Manage stock inventory and ensure accurate documentation.
Update the Configuration Management Database (CMDB) for both production and stock items.
* Preventive Maintenance:
Conduct routine checks and preventive maintenance visits to ensure optimal room conditions.
* Onsite Support:
Provide onsite support for videoconferencing systems.
Address incidents and requests, updating IT Service Management (ITSM) tools (REMEDY) with precise information.
* Event Support:
Assist in the preparation and execution of events, ensuring all videoconferencing technology operates smoothly.
* Testing and Documentation:
Perform hardware tests and installations as needed.
Update and maintain documentation related to equipment and processes.
REQUISITOS:
* Excellent teamwork and collaboration skills.
* Strong sense of customer service and responsiveness to client needs.
* Ability to handle specific customer requests with professionalism and efficiency.
* Fluent in English (B2).
* Spanish nationality.
* Working model: 100% onsite Airbus Defence and Space Getafe (Madrid) premises.
Duración: Larga Duración
Ubicación: GETAFE, MADRID
Idioma requerido: INGLÉS
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