We are Amazon Web Services (AWS), the worlds most comprehensive and broadly adopted cloud platform. Our Infrastructure Operations team is responsible for designing, planning, delivering, and operating all AWS global infrastructure.
Data Center Technician Job Description
We are seeking talented individuals to join our expanding Infrastructure Operations team as Data Center Technicians. These professionals will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of IT infrastructure and hardware for data centers in AWS Cloud regions.
Key Responsibilities:
* Safety: Follow and maintain the highest safety standards and encourage a world-class safety culture.
* Data Center Operations (DCO):
o Diagnose hardware and network problems followed by physical repair.
o Troubleshoot events within internal Service Level Agreements (SLAs).
o Perform root cause analysis of equipment failures.
* About the Team: We value diverse experiences and welcome candidates from non-traditional backgrounds.
Why Join AWS?
We offer a unique opportunity to work with a world-leading cloud platform, collaborate with a diverse and inclusive team, and enjoy ongoing career growth and development opportunities.
BASIC QUALIFICATIONS:
* High school or equivalent diploma.
* Experience with computer hardware troubleshooting and repair.
* Experience in networking.
PREFERRED QUALIFICATIONS:
* Experience dealing effectively with customers during problem resolution.
* Ability to operate efficiently under pressure.