Selecting a strategy and relationship with clients is key to our success.
We are seeking an Account Manager who will be responsible for overseeing the sales and promotion of our Cosentino products. This includes acquiring new customers, maintaining current ones, and understanding their needs to deliver exceptional services and generate demand through appropriate care and service in various sales channels.
Main Responsibilities:
* Develop and maintain current product knowledge to present to customers.
* Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication industries.
* Oversee overall sales of the assigned territory.
* Identify opportunities to maximize the visibility of Cosentino products and generate sales.
* Optimize sales and marketing by promoting visits to Cosentino Centers.
* Work to find new points of sale.
Customer Service:
* Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies.
* Manage customer relationships by resolving client concerns, setting up customers in CRM systems, providing price quotes, scheduling weekly visits, etc.
* Increase market share by elevating the number of displays and point-of-purchase materials within the assigned territory.
* Plan the number of visits to clients and the appropriate frequency of visits based on client importance.
* Build and maintain good relationships with clients based on mutual trust and respect.
* Attend and provide post-sale service.
* Prepare action plans to identify specific targets and project the number of contacts to be made.
* Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.
* Work with General Manager and Sales Team to execute a business strategy for all customer segments in the area (K&B, Fabricators, etc.).
* Train in the characteristics and attributes of the product, provide information, and deliver marketing tools relevant to the client's segmentation.
* Monitor and maintain data in CRM.
Requirements:
* A minimum of 2-3 years of experience in sales or field merchandising.
* Experience with a customer database, preferably Salesforce.
* Stone fabrication or distribution experience is desirable.
About Us:
We are part of a fantastic team that does not stop growing. The team in Rome is one of the key markets in Europe, covering locations such as Frosinone, Latina, Rieti, and Viterbo. Ideally, you would live in some of these areas.
Cosentino is a world-leading producer of architectural and decorative surfaces. Our purpose is to inspire people through innovative and sustainable spaces. We offer career opportunities for talented individuals like you, with a presence in more than 100 countries and 5 continents.