Madrid Job No. 13135181
Full-time - Hybrid
Descripción Del Puesto
Accenture, recognized as a Great Place To Work, is a leading global professional services company that helps major businesses, public administrations, and other organizations around the world develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.
The Capability Lead is accountable for the learning strategy and execution for a capability. We partner with the Learning Advisors and business sponsors to create and enable the capability’s build strategy, and to achieve the desired metrics. We lead the capability team and create the capability roadmap and plan. We succeed in this role by knowing our people, domain, and business sponsors. In this role, you will be supporting Avanade’s capability needs. Avanade is a Microsoft and Avanade joint venture focusing exclusively on Microsoft products and services.
This role will support the learning development and implementation of our Business Applications (BizApps) curriculum (CRM, ERP, Power Platform).
Responsibilities
1. Create the approach (e.g., build and buy) for a particular capability across all services and markets.
2. Lead the BizApps capability team and are accountable for their capability team onboarding, management, engagement, and quality of service delivery.
3. Drive the capability learning strategy for Dynamics 365 applications (ex. Field Service, D365 Marketing, Customer Insights, Retail, Commerce, etc.).
4. Support key business goals using a data-driven approach focused on achieving the desired performance metrics.
5. Partner closely with the Advisors to ensure the capability strategy and products meet the needs of the Services and Markets / Market Units.
6. Responsible for the annual and quarterly budget and financials, ensuring the learning investment is on target and being used responsibly.
7. Manage the capability’s roadmap and content catalog.
Requisitos
Basic qualifications
* Minimum of 7 years of learning advisory experience (requirement gathering and solutioning).
* Minimum of 7 years of client relationship management experience.
* Minimum of 5 years of Technology domain learning experience.
* Minimum of 2 years of Microsoft product knowledge, preferably in the Business Applications space (Dynamics 365, Power Platform, ERP, CRM).
Preferred Qualifications
* Bachelor’s degree.
* Microsoft Certification in Dynamics 365 or Power Platform.
* Minimum of 3 years of specific Microsoft domain experience (varies).
* Minimum of 7 years of learning strategy experience.
* Minimum of 7 years of innovative learning solutions experience.
* Minimum of 7 years of problem-solving experience.
* Minimum of 7 years of influencing others.
* Minimum of 7 years of financial planning and budgeting experience.
Professional Skill Requirements
* Practical understanding of types of learning solutions and architectures available and when they are best used.
* Familiarity with the Microsoft business, products and services.
* Proficient in Microsoft 365 work products.
* Strong program and project management skills with a proven record in execution.
* Relentlessly drive progress on several initiatives at the same time: influence people to get things done.
* Business acumen and appreciation of strategic intent.
* Collaborative work style; willing to coach and to be coached by others.
* Able to work independently across a broad range of activities.
* Ability to network and build positive relationships with others, including SMEs and sponsors.
* Continually focus on value-added activities and continuous improvement.
* Well-developed Communication and critical thinking skills; ability to coach others.
* Excellent time management and prioritization skills.
* Attention to detail.
* Thrive in a fast-paced and sometimes ambiguous environment.
* Working knowledge of team engagement principles / ability to collaborate with team strengths.
* Maintain a positive attitude in the face of difficult situations.
* Global cultural awareness.
At Accenture, a company recognized as a Great Place To Work, we are committed to a hybrid work model that, thanks to technology and our facilities, allows us to maintain the essential human connection to work with our teams and clients. This connection enables us to uphold our culture of inclusion and diversity and be, according to Refinitiv, the most diverse company in the world.
Additionally, we offer you other benefits such as: Medical, Life, and Accident Insurance; Medical service and wellness programs; Flexible compensation program and stock purchase; Flexibility programs (schedules, days off, vacations...); Individualized training itinerary; Sustainability programs and Accenture Foundation; Employee network for diversity; Other benefits: Bankinter office with special conditions and profit sharing.
Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.
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