Customer Lifecycle Manager (Dutch Speaker) Malaga, Spain
Location: Malaga, Spain
Job Type: Full-time
About the Role:
We are looking for a Dutch-speaking Customer Lifecycle Manager to join our team in Malaga, Spain. In this role, you will oversee the entire customer journey, ensuring customer satisfaction, engagement, and long-term retention. If you have strong relationship management skills and a passion for delivering outstanding customer experiences, this is the perfect opportunity for you!
Key Responsibilities:
* Develop and maintain strong relationships with Dutch-speaking customers.
* Guide customers through different lifecycle stages, from onboarding to renewal.
* Identify opportunities to increase customer engagement and retention .
* Work closely with sales, marketing, and support teams to enhance the customer experience.
* Analyze customer data to identify trends and propose strategic improvements.
* Address customer concerns and proactively offer solutions to maximize satisfaction.
Requirements:
Fluent in Dutch (written and spoken) and proficient in English .
Previous experience in customer success, account management, or customer support .
Strong communication and relationship-building skills.
Ability to analyze customer data and develop action plans.
Proactive, goal-oriented, and able to work independently.
What We Offer:
Competitive salary with performance-based incentives.
️ Relocation support.
Career growth opportunities in an international company.
A modern office in Malaga, Spain, with a dynamic and supportive team.
If you are a Dutch-speaking professional looking to drive customer success and engagement, we'd love to hear from you!
Apply today!
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