The Leasing & Sales Manager for Iberia will be responsible for:
1. Lead the leasing strategy jointly with the rest of the team (Operations, Finance), elaborating and implementing the leasing plan and calendar, achieving the pursued leasing rent and occupancy goals on time.
2. Lead and motivate the Leasing team in the Service Office and in the Residences/properties to achieve the overall sales goals and results.
3. Oversee and develop cross-functional teams.
4. Analyze the competition and define jointly with the Operations and Finance team the pricing setting model for the appropriate rent levels needed to achieve the overall best possible economic goals.
5. Review and develop operational sales processes together with the other departments involved (Operations, Marketing, Finance, Legal, Development) to improve performance and maximize growth.
6. Work together with relevant departments to develop accurate and consistent reporting systems while ensuring accuracy of the leasing data.
7. Monitor the leasing process and the deviations from the budget or forecasts, proposing and implementing the relevant commercial actions and promotions to obtain the best possible results in line (or exceeding) the commercial goals.
8. Obtain and analyze regular customer feedback together with the Marketing department with leads from each of our client groups (residents, parents, universities, for-profit educators, investors) and our own staff involved in design and customer experience, driving action through the VALEO business to evolve and improve.
9. Manage commercial escalations and resolution of those.
10. Launch new properties into their market from a commercial and leasing point of view, aiming for rapid stabilization at high levels of occupancy.
11. Manage risk and impact assessments for new commercial initiatives.
12. Coordinate with the internal marketing, brand, and experience team in achieving the goals in promotions, events, publicity, etc.
13. Work hands-on for the practical execution in the properties, mainly in offline marketing campaigns.
14. Work directly with the relevant agencies for the correct delivery of those commercial actions, or if that's the case, in coordination with the Marketing, Brand, and Experience department.
15. Elaborate, propose for approval, control, and manage the general budget for leasing and commercial actions, as well as coordinate the elaboration and control the execution of the residences/properties' budget for leasing and commercial actions.
16. Support all new business developments from a commercial point of view.
17. Assure the needed compliance in leasing practices, jointly with the rest of the departments (Legal, Finance), making sure and executing that all comply with legal or statutory matters as advised or recommended (i.e. GDPR, publicity, consumers regulations, etc.).
18. Stay aware of the latest trends and developments and represent the company at the industry of leasing.
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