Our client, a prominent online brokerage firm, is at the forefront of investment services, specializing in the US, European, and Asian stock markets. Known for their professional, vibrant, and innovative team, they are committed to achieving exceptional results and fostering long-term client relationships.
We are seeking an ambitious and proactive Client Relationship Manager to build and maintain strong relationships with high-net-worth clients. You will play a crucial role in driving business growth through client acquisition, engagement, and satisfaction. If you are passionate about investments and have a flair for building rapport, this role is for you!
Location: Barcelona, Spain
Responsibilities:
* Build and maintain strong relationships with new and existing clients, understanding their investment needs and objectives.
* Conduct engaging presentations to introduce the company’s investment products and services.
* Develop tailored investment strategies for key clients, aligning with their individual goals and requirements.
* Address client inquiries and resolve issues, delivering exceptional service and support.
* Maintain regular communication with clients, providing updates on market opportunities and changes in investment strategies.
* Represent the company at industry conferences and business events to build networks and generate new leads.
* Collaborate with internal teams (marketing, analytics) to ensure top-tier client experiences.
* Analyze client feedback and continuously adapt strategies to enhance satisfaction.
* Prepare detailed reports on client interactions, strategy effectiveness, and performance outcomes.
Requirements:
* Minimum of 3 years of experience in sales or client relationship management, preferably in investment or financial services.
* Bachelor’s or Master’s degree in Marketing, PR, Business, or a related field.
* Outstanding presentation and communication skills.
* Fluency in both Spanish and English.
* Proactive, goal-oriented, and customer-focused mindset.
What’s in It for You:
* Join a forward-thinking, international company at the cutting edge of the financial markets.
* Competitive salary with attractive quarterly bonuses based on performance.
* Private insurance with partial annual fee compensation.
* Professional growth opportunities and engaging projects.
* Work alongside a talented and passionate team of industry experts.