German Speaking Engagement Manager
David Kennedy Recruitment is working with a leading Outsourcing/BPO company to recruit a German speaking Engagement Manager for their Malaga office.
Job Description:
* Provide dedicated support to a select group of partners developing, publishing, and expanding applications on cloud platforms as part of a strategic success program.
* Serve as the primary point of contact, delivering a positive first impression and establishing a foundation for a lasting partner relationship.
* Define a clear call purpose and conversation approach, ensuring consistent and repeatable execution.
* Focus on specific products and offerings tailored to the target audience.
* Implement a structured multi-channel outreach strategy, utilizing calls, emails, and social media.
* Prioritize customer satisfaction and strive to deliver an exceptional engagement experience for customers and prospects.
* Position competitive solutions and offerings in alignment with customer needs and experiences.
* Gather and relay customer feedback, informing future business decisions.
Requirements:
* Native/Fluent in German (C1), both written and verbal, with strong proficiency in English.
* Have 1-2 years of experience in sales, with a proven track record of success and/or experience in account or customer management.
* Proficient in using office productivity tools and Customer Relationship Management (CRM) systems.
* Experience working with or selling cloud-based solutions or similar technologies.
* Hold relevant certifications in cloud platforms or related technologies.
Benefits:
* Excellent remuneration package based on experience, skills, and performance.
* Indefinite contract.
* Work schedule from Monday to Friday, 9AM-6PM.
* A dynamic and creative team with a positive and friendly atmosphere.
* Guidance and tools to reach career full potential.
* Meal cards.
* Performance bonus.