Descripción del trabajo
Job Responsibilities
* Strategic planning for the enhancement of Sunhome's fulfillment and service operations, taking a lead role in complex field engineering projects.
* Execute a wide range of engineering tasks related to the installation, operation, testing, and maintenance of Sunhome's solar and storage solutions.
* Work autonomously in the field alongside R&D Engineers to address complex technical issues, leading investigations into root causes of technological challenges for advanced projects.
* Lead the electrical and electronic troubleshooting and testing of solar and storage products and components, both in the field and in laboratory settings.
* Engage with customers to clearly communicate the technical aspects of Sunhome’s products and solutions.
* Initiate and implement Field Service procedures focused on safety, troubleshooting, and maintenance practices.
* Develop training materials and deliver advanced technical training to Field Service Engineers and level 1 sales team.
* Participate in level 1 sales team operation and training.
Minimum Requirements
* Bachelor's degree or equivalent experience in Electrical Engineering.
* 2+ years of residential solar technical support experience.
* Fluent in both Spanish and English (spoken and written).
* Willingness to travel between Spain and UK as needed.
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