Job Description Position/Title: Administrative Assistant, NORC Program
Location: Senior Services at Pelham Parkway Houses- NORC Program
Hours: Monday- Friday- 9am-5pm (35 hours/ Week)/ fully in person
Staff reports to: Pelham Parkway NORC Program Director
Salary: $36,258/year
Overall Description: The full-time Administrative Assistant provides support to the NORC Program staff in the day-to-day routines.
Duties and Responsibilities:
* Answer incoming telephone calls and greet older adults as they come into the NORC office.
* Receive messages and voicemails and inform the NORC staff accordingly.
* Schedule appointments for the members to meet with a NORC staff.
* Assist with data entry, file documents and keep clients’ charts up to date.
* Participate in bi-weekly team meetings with NORC program staff.
* Assist in outreach efforts to attract older adults to the NORC Program.
* Provide assistance to clients as requested.
* Assist in the development of content for the monthly NORC newsletter.
* Follow all agency policies and procedures in regards to the safety guidelines of the Covid-19 pandemic.
* Other administrative duties as assigned.
Performance Target: The full-time Administrative Assistance is expected to improve the quality of time the NORC case managers and Program Director spend in serving the NORC members.
Supervisory Responsibilities: None
Qualifications:
* Associates degree REQUIRED.
* Bilingual English/Spanish REQUIRED.
* Knowledge of older adult issues strongly encouraged.
* Strong interpersonal and organizational skills.
* Excellent written and verbal communication skills.
* Ability to occasionally work weekends and holidays.
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