This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri) Environmental ConditionsOfficeJob DescriptionBids amp; Tenders Administrator (fix-term)Location: SpainHow will you make an impact?As our Sr Customer Service Administrator, you will be at the forefront of delivering outstanding service to our customers. Your role will be crucial in ensuring flawless administrative support and maintaining seamless operations. You will work closely with various teams to successfully implement solutions that improve our customers#39; experiences.What you will do:Establish and maintain excellent relationships with customers, providing quotations and addressing inquiriesPrepare and analyze reports on customer interactions and service metricsManage administrative resources and documentation to ensure compliance and efficiencyCoordinate the customer database, ensuring it is up-to-date and accurateCoordinate with the finance team to request and manage bank guaranteesEnsure all necessary certificates and documents are acquired and maintained strictly according to regulationsPartner with operations and support functions to determine and implement continuous improvement opportunitiesHow will you get here?Proven experience in customer service and administrative roles is essentialStrong organizational skills with the ability to manage multiple tasks efficientlyProficient in English and Spanish, with excellent oral and written communication skillsProficiency in Microsoft Excel and other relevant softwareAbility to work collaboratively in a team-oriented environmentWhat’s in it for you?Opportunities for growth and development within a leading global organizationA performance-based reward system that recognizes your contributionsAt Thermo Fisher Scientific, we value a diverse group of backgrounds and perspectives. Join us and be part of an ambitious team committed to excellence!