Working as a part of the Spain, Africa, APAC Region service team, you will be responsible for developing and maintaining the claim process in the region in order to ensure a max. return from warranty claims.
* You would work closely with Service Operations, Material Management, Sourcing, and Finance end-to-end claim management.
* Your role will be to drive the claim process in the region and will play a role in the profitability of your region.
* Develop and maintain a warranty administration system which ensures maximum return from warranty claims.
* Negotiate claim agreements with selected vendors.
* Negotiate claims and settlements for labour and material costs when rework and replacements are not specifically covered by established warranty agreements.
* Execute the agreement with 3rd party, and close the claim ticket after execution of the agreement.
* Update claim KPI as well as improvement and training in the region.
* Coordinate all warranty actions with other departments, e.g., Regional (Service Operations, technical support process, Material Management, Finance, etc.) and Global/Corporate (spare parts, technical support, accounting, sourcing…).
YOUR PROFILE:
* Business Administration.
* Experience in claims management, working in a matrix organization, and experience in the wind industry will be a plus.
* MS Office, SAP, Power BI.
* High level of written and spoken English.
* Systematic working approach and problem-solving behavior.
* Flexible and stress-resistant.
* Strategical mindset, able to deal with conflict, proactivity, and collaboration.
YOUR BENEFITS:
In addition to the opportunity to make our world a little more sustainable, we offer you:
*Some offers may vary by location.
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
ABOUT THE NORDEX GROUP
The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market, and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico, and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.
We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex.
We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.
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