Associate Marketplace Consultant - Italian, Strategic Account Services, Europe
Job ID: 2887666 | Amazon Development Center (Romania) S.R.L. - A91
More than 300 million customers shop in Amazon’s store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business.
As a Marketplace Consultant you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building.
Key job responsibilities
1. Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes.
2. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers’ potential.
3. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio.
4. Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs.
5. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon.
6. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience.
7. Develop a thorough understanding of the Amazon Marketplace ecosystem.
BASIC QUALIFICATIONS
1. 2+ years of sales or account management experience in managing B2B business.
2. Minimum B2.2 level Italian Language Certification is Mandatory, C1 preferred.
3. Excellent written and oral communication and presentation skills.
4. Experience analyzing data and best practices to assess performance drivers.
5. A passion for developing an engaging customer user experience.
PREFERRED QUALIFICATIONS
1. 3+ years of sales or account management experience.
2. Experience analyzing key open issues and resolution metrics for each of the managed accounts.
3. High attention to detail and the management of multiple, competing priorities simultaneously.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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