This is a full-time hybrid role for a Customer Service Specialist with European languages for a leading global supplier of Business Process Outsourcing for complex business processes and services.The Customer Service Specialist will be responsible for:Providing exceptional customer support.Ensuring customer satisfaction.Maintaining phone etiquette.Enhancing customer service.Optimizing the overall customer experience.Requirements:Proven experience in customer service or support is desirable.Telephone excellence and communication skills.Problem-solving and learning skills.Languages: English C1 + Portuguese / German / Polish / Slovak / Italian / French / Czech / Swedish / Finish / / DutchLocation: Hybrid working model in Barcelona (Nou Barris).Schedule: 39 hours/week on various shifts.Temporary employment contract 6 months + indefinite term contract by company.