The Continental Europe Underwriting Center in Madrid is an integral part of Chubb's EMEA business. By joining Chubb's multilingual and multiline business in Madrid, you will support small and medium sized clients (and the brokers who serve them), in their own language.
The position reports directly to Team Leader for Iberia.
Responsibilities
* Provide excellent service to brokers and be a key contact for external and internal stakeholders, including the local country, for business processed in the underwriting center.
* Underwrite, evaluate and price risks in accordance with Chubb guidelines and underwriting authority.
* Work closely with underwriting and sales teams to ensure portfolio sustainability, promote our offering and exploit cross-selling opportunities.
* Review and adapt underwriting offers, leading contract negotiations with brokers.
* Support brokers handling small and medium size enterprises by maintaining good commercial relationships, providing quality service and meeting deadlines by phone and email, with occasional visits as necessary.
* Ensure effective management of policies throughout their life cycle.
* Cooperate with internal departments such as Operations, Claims, Small and Middle Market Segments leaders.
* Support all developments necessary to achieve our business strategies.
Requirements and skills
* Native or bilingual level in Spanish and C1 level in English is a must
* Portuguese would be a plus
* Prior Cyber underwriting experience is desirable
* Bachelor's degree
* Proficiency in Microsoft Office tools (Excel, Outlook and Word).
* Effective communication and interpersonal skills, both verbal and written.
* Strong attention to detail, adherence to deadlines, and willingness to deliver and improve the quality of our offerings.
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