Job Description:
Role Summary
This is a senior role where you will serve as the EU lead Account Manager for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in Consumables.
You will have holistic exposure to e-commerce operations at a European level, collaborating cross-functionally to design and execute long-term strategies with your vendors.
Key Responsibilities
* Cross-Divisional Vendor Projects: Deliver projects across Marketing & Promotions, Selection & IDQ, and Availability & Operational Excellence, scaling best practices to total Consumables.
* Strategic Vendor Relationships: Develop and nurture long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction.
* Business Opportunities: Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience.
* Strategy Execution: Design and execute business strategies across multiple marketplaces and categories, coordinating large cross-functional teams of account managers and supporting functions.
* Team Productivity: Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities.
* Metric Goals: Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources.
* Industry Expertise: Provide strategic insights that shape the long-term direction of our partnerships as an industry expert drawing from your professional experience.
* New Growth Opportunities: Identify new growth opportunities and create customized solutions for scaling across the organization.
* Vendor Discussions: Partner with internal teams to drive more strategic vendor discussions across functions.
About the Team
The Consumables team is a dynamic and fast-paced group driving significant business growth through innovative product strategies and market development.
We're a diverse mix of analytical thinkers and creative problem-solvers who collaborate closely to deliver exceptional results.
Qualifications
* Bachelor's or Master's degree preferably in Business Administration, Finance, Economics, Marketing, or a similar program.
* Minimum 6 years of Retail or E-Commerce Account Management experience.
* Several years of professional experience in managing a business with P&L responsibilities.
* Ability to communicate clearly and effectively with different functional groups.
* Proven track record of delivering results through others in an ambiguous, fast-paced environment.
* Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
* Solid social skills to build relationships both internally and externally.
* Previous experience in managing large-scale projects end-to-end with large teams involved.
* Excellent written and verbal communication skills (English, minimum C1 level).
* Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook).