Your responsibilities:
* Lead and execute the research projects in order to improve the value of Docplanner products within Spain (Doctoralia marketplace Clinic Cloud and SaaS).
* Driving user research by identifying research needs on the team planning defining conducting and reporting findings of all conducted research.
* Conduct all types of research to understand the Spanish market and users and strategically guide product decisions and UX decisions.
* Interview patients doctors and clinic administrators to understand their pains in order to influence the business decisions
* Analyze the competitor landscape including marketplaces PMSs and other types of healthcare software.
* Be a firstclass researcher as you have a full spectrum of skills to seek insights inperson digitally in cooperation with different departments in the organization.
* To work with different team members and influence them to ensure that user data/research findings are incorporated into the design implementation and other company processes.
* To not be afraid of thinking about future challenges the company can face for example due to the legislation or market changes in a specific country and do research to find the best solution.
* To proactively seek improvements in the research process and methodologies.
Qualifications :
Requirements Skills you master:
* At least 3 years of relevant work experience in product research including experience with earlystage/new product conceptualization as well as shipping of new versions or feature enhancements of existing products.
* Proven experience and expert understanding of qualitative user research methodologies their benefits costs time frames and suitability to different stages of development.
* Solid experience with web analytics tools as well as other quantitative research tools.
* Used to work agile or lean in a highly collaborative environment with product designers researchers data analysts product managers and engineers.
* Passion for digital products technology creativity and an openness to new design ideas. Experience analyzing key customer journey routes and KPIs to identify areas for optimization.
* To be able to prioritize test ideas/hypotheses based on impact & effort.
* Exceptional behavioral datacollection and analysis skills (e.g. designing conducting and analyzing all kinds of user data.
* Experience working with iterative user research and knowledge of which approaches work and which ones dont.
* Its required fluent English and Spanish.
Big bonus if you have:
* Experience working in the healthcare sector (please explain shortly in a cover letter your experiences with the industry)
* Bachelor or MA/MS/Ph.D. in a human behaviorrelated field (HCI Psychology Sociology Information Science Economics Political Science etc.
Additional Information :
* A salary adequate to your experience and skills.
* Flexible remuneration and benefits system via Flexoh which includes: restaurant card transportation card kindergarten and training tax savings;
* Share options plan after 6 months of working with us.
True flexibility and worklife balance
* Remote or hybrid work model with our hub in Barcelona;
* Flexible working hours;
* Summer intensive schedule during July and August (work 7 hours finish earlier);
* 23 paid holidays with exchangeable local bank holidays;
* Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first
* Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental);
* Access to hundreds of gyms for a symbolic fee in partnership for you and your family.
* Access to iFeel a technological platform for mental wellness offering online psychological support and counseling.
Keep growing with us
* Free English and Spanish classes.
We promote and embrace equal opportunities in our hiring process and also every day at work. When you apply for our roles you receive equal treatment regardless of age disabilities gender reassignment marital or civil partner status pregnancy or parental status race colour nationality ethnic or national origin religion or belief sex sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process we kindly encourage you to let us know. Behind those words youre reading theres a person (hi! who already helped a candidate by adapting the interviews and now were lucky to have this person with us. So even if youve never asked for it before may this serve as a sign that now you can do so. We can only truly be equal if we adapt to each other.
We believe all humans in all their beautiful diversity should have equal rights dignity and respect. Period. Mariusz Gralewski CEO
Remote Work :
Yes
Employment Type :
Fulltime