ABOUT THE AND At Karl Lagerfeld, we are driven by Karls mantra: Embrace the present and invent the future. Always contemporary and forward looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We are the only fashion house that carries Karls name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion. Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 25 countries. Together, we aim to create meaningful stories and product concepts that connect to Karls world and iconic attributes. Womens ready to wear, bags, small leather goods and underwear are managed directly from our Amsterdam headquarters, while other categories, including menswear, footwear, fragrances, eyewear and more, are developed with best in class licensing partners. We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full price business. We are a dynamic, fast growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD were committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection. Position: Para nuestra tienda outlet un/a Asociado/a de Ventas a tiempo complete. Esta es una oportunidad fantastica para unirse a un negocio solido y exitoso con planes de crecimiento ambiciosos pero realistas. Esta posicion es responsable de lograr los objetivos de ventas y beneficios, y de informar los resultados de su trabajo a su Gerente de Tienda. Trabajara continuamente en mejorar la calidad del servicio en la tienda y asegurara que se logre una atmosfera en linea con la identidad corporativa de la tienda. Satisfaccion del cliente: Esto implica proporcionar un servicio excepcional que genere una experiencia positiva para el cliente y fomente la lealtad con un entorno de trabajo feliz. Mostrar consistentemente un autentico deseo de ayudar a los clientes. Establecer y promover la lealtad del cliente utilizando herramientas de la empresa como tarjetas de lista de correo y libros de clientes. Proporcionar informacion adicional y hacer todo lo posible para satisfacer al cliente. Cuando un producto no esta disponible, siempre ofrecer alternativas. Tratar las quejas de manera profesional al pasarlas a su gerente. Conocimiento