Main duties and responsibilities
* Deliver Issuing Solutions implementation projects within scope, timeline, budget and in compliance with the processes of Global Blue Professional Services.
* Interface with internal and external project managers and stakeholders to ensure smooth implementation of TFS services.
* Support definition, implementation and governance of an efficient Partner Integration project implementation process.
* Support the Commercial Organization and Partner Manager team with technical and process consultancy.
* Ensure that the implemented Issuing Solutions are anchored correctly in the permanent GB organization (especially I&O).
* Participate, as part of project activities, in related Field Services activities, including availability to support On Call Duty Service, as per team calendar shifts (out of business hours and weekends).
Main KPI’s
* Integration coverage.
* Percentage of projects completed in time.
* Percentage of projects delivered on budget.
* Adherence to Partner Integration Project Management Process.
Relates and cooperates mainly with
* Line manager.
* All Partner Integration team.
* Product TFS.
* Commercial Managers.
* Technology.
Background and Education
* University graduate.
* 2+ years of experience in managing multinational projects with external stakeholders.
* IT educational background.
* Experience in working with virtual and distributed teams.
* Fluent English language skills are a must.
Specific skills and knowledge
* Independent and self-motivated personality.
* Solid understanding of Point-of-sale related technology and transactional systems.
* Experience with EFT payment standards, ISO 8583, PCI, EMV within the retail or credit card industry preferred.
* Accuracy, ability to analyze situations quickly and to identify the correct measures.
* Structured and flexible in managing difficult and challenging situations.
* Commitment and dedication to work.
* Perseverance in reaching goals.
* Ability to communicate with external partners in an efficient and structured way.
* Good knowledge of project management processes and tools.
* Excellent communication and team skills, ability to present ideas clearly and concisely.
* Excellent organizational, decision-making, and problem-solving skills.
We offer
* Work in a fast-growing international Technology company.
* Development and potential to grow.
* Multi-cultural environment.
* Inspiring colleagues from many different countries.
* Salary package + Benefits.
* Participation in the company Agile Working Model (AWM) as per country policy (includes Homeworking and other facilities).
#J-18808-Ljbffr