Are you a dynamic and experienced manager looking to take the lead in a fast-paced and exciting environment? We’re searching for a Club Manager who excels in efficiently managing diverse teams while ensuring the best possible experience for members.
Key Responsibilities:
1. Leading and overseeing all aspects of club operations, ensuring seamless daily functioning.
2. Managing, training, and motivating teams across various departments to deliver top-notch service.
3. Ensuring adherence to brand guidelines to maintain consistency and quality standards.
4. Monitoring and improving the member journey, identifying opportunities to enhance their experience.
5. Collaborating with senior management to develop and implement strategies that align with business goals.
6. Overseeing budgets, resource allocation, and performance metrics to achieve operational excellence.
7. Handling member feedback and resolving issues promptly to ensure satisfaction.
What we’re looking for:
1. Proven experience as a Club Manager or in a similar leadership role.
2. Strong ability to manage and inspire a broad team, including Front of House, reception, gym, cleaning, and maintenance staff.
3. A solid understanding of brand guidelines and how to implement them effectively.
4. Exceptional organizational and communication skills.
5. Passion for optimizing the customer journey and creating a welcoming environment.
This role is perfect for a forward-thinking leader who thrives on creating exceptional experiences and building high-performing teams.
Ready to elevate your career? Apply now and let’s make a difference together.
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