Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Braze Consultant.
Main duties:
* Investigate, create, and recommend innovative marketing automation and martech solutions.
* Conduct analysis on marketing automation and martech solution implementations.
* Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform.
* Implement infrastructure and functional cloud marketing architecture.
* Create policies for activating automated communications that map the customer's journey.
* Perform basic functional and specialized marketing tasks.
* Ensure that automated cloud communication activations are effectively utilized.
* Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions.
* Determine the assets and organization of automations that best fit the cloud implementation.
* Provide functional consulting services to ensure that automated communication processes run smoothly.
* Implement automated communications and marketing automation processes to meet customer needs at various touchpoints.
* Implement the latest technological advancements and marketing technology solutions.
* Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools.
* Document processes and track system performance metrics.
Experience
* Proven experience in creating marketing campaigns with Braze.
* Salesforce Marketing cloud is a plus.
* Knowledge with HTML is a plus.
* Previous experience in database management, preferably in a similar role.
* Knowledge with the automation software and relevant performance evaluation.
* Experience with other CRM platforms. Salesforce is a plus.
* Knowledge to manage marketing projects.
* Advanced level of English.
What do we offer
* Permanent contract.
* Flexible Schedule. We make it easy. Balance your professional and personal life.
* Certifications plan. Improve your skills and get the official certificate from our main partners.
* Home Office. You decide and we support you.
* Flexible retribution (public transport ticket, Ticket restaurant, …).
* Health insurance.
* OMEGA in action. Our commitment to a better society is not just an intention
* Professional development: Evolve, grow and get where you want to go.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.