SALES ACCOUNT MANAGER EUROPE
Duties and Responsibilities:
* Identify and develop new export sales opportunities.
* Market research in HVAC and IT Sector
* Analise Market trends, laws, regulations and trade restrictions.
* Analise competitors.
* Define product requirements for market.
* Develop company presentations.
* Identify potential partners.
* Create installers network.
* Relations with IT and HVAC Manufacturers, developers, distributors, Reps, builders, and installers.
* Support to marketing strategies of the company (trade shows, industry events, ...).
* Managing relationships with new and existing customers.
* Understand customers’ needs.
* Provide Customer service.
* Ensure customer satisfaction and loyalty.
* Accounts Payment management and incident monitoring.
* In-person/Online meetings to search, attract, retain and help building client relationships.
* Product technical trainings
* Periodic CRM reporting (visits to customers, quotations, ...) and feedback.
* Manage the database of customers in your area using CRM. Creating sales reports, forecasts and analysis.
* Technical product presentations and training to customers to help them commission and troubleshoot the systems.
* Technical post-sale management in coordination with technical support department.
* Project monitoring from the beginning to the end.
* Communicate with MEP Engineers to get the Airzone systems specified
* Projects’ drafting in Coordination with the project department.
* Follow-up of projects in between we are specified and the sale is done
* Preparation, monitoring and negotiation of quotations and projects.
* Close sales deals
* Project management at construction level (installation monitoring and/or follow-up).
* Ensure customer (developer/engineer/contractor/installer/end user) satisfaction.
* Collaborating with various internal departments such as production, logistics, finance, human resources, marketing, tech support, back office, projects, training, web support, …
* Collaboration with other SAMs in EMEA Market
* Collaboration with other Markets
* Solid understanding of the technical aspects of the products or services being sold, including features, benefits, and competitive advantages.
* Understanding industry trends, challenges, regulations, and competitors
* Committed to continuous learning and professional development, including attending training programs, workshops, industry events, and staying informed through relevant publications and resources. Training programs in technology, new products, sales methodologies, negotiation skills, objection handling, customer relationship management (CRM), communication skills, including active listening, questioning techniques, and presentation skills.
* Coordination of commercial training for Sales Engineers, Reps, Distributors, and Manufacturers with Training Department.
Requirements
Bachelor in Mechanical, Industrial or Telecom Engineering is required.
English C2 (preferably native)
Based in Malaga
Availability to travel in Europe 50% of the time
Preferred Skills
Sales Experience in the HVAC/Home Automation Industry preferred.
Experience in HVAC/Home Automation Applied Sales in a distributor or major manufacturer is a plus.