Accelerate Technological Development with Us
We empower our clients and collaborators through specialized solutions, ensuring their continuity and growth in the ever-evolving tech landscape.
About Us
We value close relationships with our team members, recognizing the added value they bring to our projects.
A ReCoder is a tech enthusiast who plays a key role in our success.
Job Description
We are seeking an IVR & Chatbot Developer to design, develop, and implement IVR solutions using Genesys Cloud Architect. This role will contribute to process efficiency and enhance user experience by creating and maintaining bots and chatbots.
Main Responsibilities:
* Design, develop, and implement IVR solutions using Genesys Cloud Architect.
* Create and maintain bots and chatbots to optimize user interactions.
* Collaborate with project teams to identify and resolve technical issues.
* Participate in all phases of the development lifecycle: design, development, testing, implementation, and maintenance.
* Stay up-to-date with emerging technologies and trends in IVR and chatbot development.
Requirements:
* Experience in IVR development with Genesys Cloud Architect.
* Knowledge of bot and chatbot development.
* Ability to work in a team and manage multiple projects simultaneously.
* High level of English (written and spoken).
* Strong problem-solving skills and effective communication abilities.
Preferred Qualifications:
* Experience with VXML development.
* Experience developing applications on AWS.
* Knowledge of Google Dialogflow and Amazon Lex for chatbot development.
Languages:
* English (Fluent).
* Spanish (Fluent).
Work Mode:
* Remote in Spain.
Join Our Team and Embrace Diversity
We advocate for equality and value diversity, creating a safe environment where opportunities are equal for all collaborators.
We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any other factor unrelated to merit.